iSACA Cybersecurity Fundamentals Certification Practice Exam

Which aspect of network management focuses on managing incidents that affect network performance?

1. Configuration management

2. Fault management

3. Accounting management

4. Performance management

The correct answer is: Fault management

The focus of fault management is primarily on identifying, isolating, and correcting faults in the network to ensure optimal performance. It involves monitoring the network for any issues that could disrupt service, such as hardware failures, software bugs, or connectivity problems. When faults are detected, they are logged and investigated, allowing network administrators to take corrective actions swiftly to restore normal functioning and minimize downtime. Fault management thus plays a critical role in ensuring that the network operates smoothly, addressing issues proactively in order to maintain performance levels. This makes it essential for maintaining the reliability and efficiency of network operations, distinguishing it clearly as the aspect dedicated to managing incidents that directly affect network performance. In contrast, configuration management deals with maintaining the consistency of the network’s configurations, accounting management handles resource usage and billing, and performance management focuses on the overall efficiency and smooth operation of network resources rather than specifically targeting incidents that cause performance degradation. These areas complement fault management but do not focus on incident management in the same way.